2024

Onboarding

The project

A creative sprint to redesign the onboarding experience for Reframe, the leading health app in its category, focusing on balancing scientific credibility with engaging user experience through visual and interaction design.

The problem

Users need a visually compelling onboarding experience that builds trust through clear, evidence-based guidance while making them feel supported and confident at every step.

The solution

Update visual and interaction design to communicate key values and reinforce brand confidence.

Constraints

  • 24-hour timeline requiring decisive action

  • Limited resource availability necessitating use of existing design kit

  • Need to work with pre-made assets

  • Balance between interaction design and static asset limitations

Research

Analysis of the existing onboarding process revealed several strengths and opportunities:

  • Effective breadcrumb navigation despite multiple steps

  • Strong, empathetic messaging with authoritative tone

  • Clean, utilitarian design foundation

Design Solution

Selected cyanotype photography as the central theme for its ability to:

  • Bridge science, art, and engineering

  • Reinforce scientific credibility through historical context

  • Evoke empathy through calming blue tones

  • Support minimalist design principles

Key Elements

  • Start Screen: Featuring an evocative cyanotype human head image allowing personal interpretation

  • Interactive Screens: Human-centered design with clear request-option-action flow

  • Progress Tracking: Dynamic footer with visual journey markers

  • Call to Action: Prominent, personalized messaging with accent typography

Implementation

Selected cyanotype photography as the central theme for its ability to:

  • Material Design framework for consistent UI elements

  • Smart animation system for screen transitions

  • Structured layout system for form components

  • Custom typography and color palette aligned with brand

Prototyping

  • Full onboarding flow illustration

  • Interactive components

  • Layout and imagery animations

Successes

  • Successfully balanced scientific credibility with engaging design

  • Created cohesive visual language through cyanotype theme

  • Maintained efficient user flow while enhancing visual appeal

Areas for Improvement

  • Animation optimization

  • Progress bar uniformity could be enhanced

  • Typography refinement

Successes

  • Successfully balanced scientific credibility with engaging design

  • Created cohesive visual language through cyanotype theme

  • Maintained efficient user flow while enhancing visual appeal

Areas for Improvement

  • Animation optimization

  • Progress bar uniformity could be enhanced

  • Typography refinement